Referral Program Terms

1. What this covers

These Referral Program Terms govern participation in the referral program operated by EdConsult LLC, doing business as Homegoing360 and Solace360 (together, "we"). They apply to every organization and individual issued a referral code or a co-branded partner page — funeral homes, churches and congregations, fraternities and sororities, social and civic groups, and individual referrers ("partners"). They are incorporated into, and read together with, the Terms of Service.

Participating in the program means agreeing to these terms. If your organization prefers to share the Platform without receiving referral fees, you may decline payouts at any time and every other part of your partnership continues unchanged.

2. How referrals work

Each partner receives a unique referral code and a shareable link. A person is attributed to a partner in one of two ways:

• Automatically, when they create their account on the partner's co-branded page; or
• By code, when they create their account through a partner's shared link or enter the partner's code at sign-up.

Attribution is recorded once, at account creation, and is not changed afterward. If a person could plausibly be attributed to more than one partner, the attribution recorded at their sign-up is final. We do not re-attribute accounts, split fees between partners, or attribute accounts created before the program existed.

3. Referral fees

We pay a one-time referral fee when an attributed account makes its first qualifying purchase — a paid estate plan, a gifted plan, or a standalone life plan. Free accounts, product purchases such as flowers or keepsakes, and subscription renewals are not qualifying purchases. One fee is paid per attributed account, ever, regardless of what that account purchases afterward.

The current fee amounts are stated at the time your code is issued and are available from us on request.

Fee amounts may be changed at our discretion at any time, based on business conditions. A change applies to qualifying purchases that occur after the change; fees already earned are unaffected. Continuing to participate after a change is acceptance of the new amounts.

4. When and how we pay

Fees are paid monthly, in arrears: a fee earned in one calendar month becomes payable the following month, after the applicable refund window. If a qualifying purchase is refunded, disputed, or reversed, the associated fee is voided and is not paid. We may set a minimum payout amount and roll smaller balances forward.

Payment requires the tax and payment information we request (for U.S. partners, typically a Form W-9 and payout account details). U.S. law requires us to report payments of $600 or more in a calendar year on Form 1099. Fees are compensation for referrals, not wages; partners are not employees, agents, or representatives of ours.

5. What partners agree to

• Tell the truth about the Platform. Describe it accurately, make no earnings or outcome claims on our behalf, and never present yourself as our employee or as speaking for us.
• Disclose the relationship. If you are paid to recommend us, U.S. FTC rules require you to say so clearly wherever you make the recommendation — including social media posts (for example, "#ad" or "I earn a referral fee").
• No self-dealing. Fees are not paid on your own accounts, your household's accounts, or accounts created to generate fees. We may void any fee that we reasonably believe was not a genuine referral.
• No spam or deception. No bulk unsolicited messaging, no bidding on our trademarks, no misleading pages that imitate ours, and no sharing your code in ways that violate any platform's rules or any law.
• Respect the moment. Our audience is often grieving. Referral promotion may never use pressure, fear, countdowns, or a family's loss as marketing material.

6. Organizations and payout choice

An organization may decline referral payouts entirely — some churches and nonprofits prefer this for governance reasons — and its families are connected to it either way. An organization that accepts payouts is responsible for its own internal handling of the funds and for any disclosure its own rules require.

7. Ending participation

Either side may end participation at any time. We may suspend or end a partner's participation, and void unpaid fees, for violation of these terms, suspected fraud, or conduct harmful to the families we serve. Fees properly earned and payable before the end date are paid on the normal schedule. We may end or change the program itself at any time; earned, payable fees survive the program's end.

8. The usual legal matters

These terms do not create a partnership, joint venture, agency, or employment relationship. Our trademarks may be used only as we provide them and only while participating. The Terms of Service's limitation of liability, governing law, and dispute resolution provisions apply to these terms. If any provision is unenforceable, the rest stand.